| Konfigurisanje Cisco IP telefonskih sistema |
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| 1. Cisco IP Telephony Components |
| a. AVVID, CIPT and CCM |
| b. Cisco CallManager |
| c. Introducing CallManager Deployment Models |
| d. Setting Up Cisco CallManager |
| e. Initial CallManager setup |
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| 2. Devices |
| a. Cisco IP Phones |
| b. Catalyst Switches |
| c. Cisco Access Gateways |
| d. Selecting and Configuring Codecs |
| e. Configuring Device Pools and Enterprise parameters |
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| 3. Call Routing |
| a. Basic Call Routing |
| b. Basic Route Plan |
| c. Route Patterns and Route Plan Reports |
| d. Class of Service and Partitions |
| e. Scenarios Addressed by Class of Service |
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| 4. Features Plus |
| a. Features |
| Auto answer |
| Call Park Configuration |
| Call Pickup/Group Call Pickup |
| Call Back |
| Call Forwarding |
| Shared Line Appearance |
| Pilot Point Configuration |
| Hunt Group Configuration |
| Phone Service Configuration |
| MLPP feature |
| b. Extension Mobility |
| c. Cisco IP Telephony Users |
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| 5. CRA, BAT and TAPS |
| a. IP Interactive Voice Responce |
| b. CRS Application Editor |
| c. CRS Editor |
| d. Bulk Administration Tool (BAT) |
| e. Tool for Auto-Registered Phone Support |
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| 6. Laboratorijske vežbe |
| a. IP Telephony LAB |
| Lab 1. Set up all student equipment |
| Lab 2. Set up Gateways |
| Lab 3. Set up IP Phones |
| Lab 4. Features Plus |
| Lab 5. Set up Auto Attendant |