We are witnessing that the world leading companies base their business operations on fast and multi-channel access to all business information relevant to the business. Apart from conducting business operations in office premises, nowadays, business is also conducted at the airports, railway stations, in vehicles and restaurants by the use of computers, mobile phones, PDA devices and other mobile devices. MDS has decided to open to its business partners and users of the Cisco IP Telephony another channel for communications and business operations, and these are the Cisco IP telephones.
With the service development of IP telephones, we have provided for all businessmen to access, during the discussions, to all business information that may be relevant for proper and timely decision-making. All users of the Cisco IP telephone Systems, supported by our services, have additional capabilities of access to their own business systems, mutual communication and a series of applications that expedite business processes in the companies.
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| Services for Cisco IP Telephones |
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| Company’s Telephone Directory |
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This service enables the search of the Telephone Directory of both, the Company’s employees and the client’s base and customers. After finding the requested telephone number, the connection is automatically established by lifting up the telephone hand set. Telephone Directory is maintained by the administrator. |
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| Personal Telephone Directory |
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| Each user may establish its own electronic address book that can be searched and the selected number can be automatically called by lifting the telephone hand set. Number of stored contacts is not limited. |
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| SMS messages |
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| The service enables the interaction with SMS services, out of which one refers to the facility intended for the user who may pay the parking charges by SMS messages, which are directly sent from the IP telephone. This service is integrated to the Company’s SMS gateway. |
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| Exchange Rate |
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| Show of exchange rate on the phone display. |
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| Restaurant |
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| Ordering the menu items from the company’s restaurant. Ordered products are displayed in client’s application followed on by the persons in charge of the company’s restaurant. The application also provides for the payment follow up. |
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| Motor pool |
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| Service which enables the booking of the rolling pool vehicle and follow-up of the booking history. When performing the vehicle’s booking, the application will check whether the vehicle is booked in the wanted term, so that any doubling of the vehicle’s booking is prevented. In case the vehicle is booked, the application will display the information who has booked the vehicle. |
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| Follow-up of visits in secured buildings |
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| The service, which provides for the building’s technical security unit to follow-up the entries in and departures from the building. The application facilitates the employees to fix in advance the requested visit, which will be automatically announced to the technical security unit. Integration to the IP supervision is also feasible by telephone recording the picture of a person entering into the building or opening remotely the door. |
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| Notice Board |
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| Service - which displays the news and information to the employees. The news and information are introduced by the administrator through the web-oriented client’s application, or may be adapted to employ the existing data base from the Company’s Internet portal. |
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| Overview of multi-media server contents |
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| Service, which renders the possibility to overview the contents of multi-media server. |
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| Personal history of calls |
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| The service integrated to the IPT STAT tariff setting-up software renders the possibility of over viewing the calls from a particular extension in a certain period of time. The calls may be searched on the basis of a telephone number, time and the date of call. This service facility also displays the telephone costs from a particular extension. |
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| Public accessible services |
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| The service performs the integration between the IP Telephone System and Public accessible services such as Telekom Telephone Directory, flight schedules, and alike. |
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| Help desk service |
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| The service which provides for application of defects and problems in equipment functioning. Technical Service Unit is capable of viewing all problems applied to it in the client’s application. |
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